Cancellation policy
Last updated: September 15, 2026
A Houdini subscription keeps fresh coffee showing up without you having to think about it. Here is exactly how it works, what you are agreeing to, and how to stop it.
What You Get
- 10% off every subscription order, applied automatically for as long as the subscription is active.
- Your choice of any of our four blends, in any size โ 12 oz, 2 lb, or 5 lb.
- Delivery every 2 weeks or every month โ you pick at signup and can change it later.
- Every order roasted to order, same as any other Houdini order.
Billing
Your first order is charged when you sign up. After that, your saved payment method is charged automatically on each renewal date at the then-current subscription price, including any applicable tax and shipping. Renewal dates follow the interval you selected, starting from your signup date.
If a payment fails, we will retry it and email you. If we cannot collect payment after our retry attempts, the subscription is paused until you update your payment method.
Shipping on Subscriptions
Subscription orders follow our standard Shipping Policy: free U.S. shipping on orders of $50 or more, $6.95 flat rate under $50, or free local pickup in Pasco. The 10% subscriber discount is applied before the $50 free-shipping threshold is calculated.
Managing Your Subscription
Log in to your account to:
- Skip a delivery
- Pause the subscription
- Change your blend, size, or delivery frequency
- Update your shipping address or payment method
- Cancel
Changes take effect on your next renewal, so make them before your renewal date. Once an order has been charged and roasted, we cannot change or cancel it.
Cancellation
You can cancel at any time, for any reason, with no cancellation fee and no minimum commitment. Cancel through your account before your next renewal date and you will not be charged again. Orders already placed before you cancelled will still ship, and are covered by our Refund Policy.
Price and Term Changes
We may change subscription pricing or terms. If we do, we will email you at the address on your account before the change takes effect, so you have time to cancel if you would rather not continue.
Questions
Reach us through our Contact page.
Houdini Coffee Roasters LLC ยท 2325 West Lewis Street, Suite 102, Pasco, WA 99301