Shipping policy

Last updated: September 19, 2026

Every bag we ship is roasted to order. That means your coffee is roasted after you place your order, not pulled off a shelf — so here is exactly what to expect.

Where We Ship

We ship to all 50 United States, including Alaska and Hawaii. We do not currently ship internationally or to APO/FPO addresses. If you are outside the U.S. and want Houdini coffee, get in touch and we will see what we can do.

Processing Time

Orders are roasted and shipped within 1–2 business days of being placed. Business days are Monday through Friday, excluding federal holidays. Orders placed on a weekend or holiday begin processing the next business day.

We roast on a schedule, so occasionally an order placed just after a roast will wait for the next one. If your order will take longer than two business days, we will email you.

Shipping Rates

Free standard shipping on U.S. orders of $50 or more, calculated after discounts and before tax.
$6.95 flat rate standard shipping on U.S. orders under $50.
Free local pickup at our Pasco roastery for customers in the Tri-Cities area.

Local Pickup

Choose local pickup at checkout and we will email you when your order is roasted and ready. Pickup is at 2325 West Lewis Street, Suite 102, Pasco, WA 99301, by arrangement — send us a note before you come by so someone is there to hand it to you.

Carrier and Transit Time

We ship primarily via USPS Ground Advantage. Typical transit time is 2–5 business days after your order ships, depending on your distance from Eastern Washington. Transit time is separate from, and in addition to, our 1–2 business day roasting and processing time.

Tracking

You will receive a shipping confirmation email with a tracking number as soon as your label is created. Tracking can take up to 24 hours to show movement after the label is generated — this is normal and does not mean your package is lost.

Delivery Address Accuracy

Please double-check your shipping address at checkout. We are not able to reroute a package once it is in the carrier’s hands, though we will always try to help if you catch a mistake early. If a package is returned to us as undeliverable, we will contact you to either reship it at your cost or refund your order less the original shipping cost.

Lost, Delayed, or Damaged Shipments

Carrier delays, severe weather, and holiday backlogs are outside our control, but they are not your problem to solve alone. If your package is damaged in transit, arrives with a problem, or has not shown up within a reasonable window, contact us within 14 days of delivery — or of the expected delivery date, if it never arrived — and we will make it right. See our Refund Policy for details.

Wholesale Orders

Wholesale accounts carry a 40 lb per month minimum. Wholesale shipping and delivery are quoted separately and are not subject to the retail rates above. Local wholesale accounts in the Tri-Cities are typically delivered by us directly. Reach out through our Wholesale page to set up an account.